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Terms and Conditions

1. Introduction

These terms and conditions govern your use of the Indigo website and your purchase of products from us. By placing an order, you agree to these terms in full.

2. Products

We make every effort to display and describe products accurately. Slight variations in colour or appearance may occur. Please read our Disclaimer regarding product claims before purchasing.

3. Pricing

All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated. We reserve the right to adjust prices without prior notice. Prices at time of order confirmation are binding.

4. Orders

We reserve the right to refuse or cancel any order. You will be notified and refunded in full if your order cannot be fulfilled.

5. Payment

Payments are processed securely via Paystack. By completing a purchase, you acknowledge Paystack’s role as our payment processor. We do not store your payment card details.

6. Delivery

Please refer to our Delivery Policy for full details on delivery timeframes, coverage, and procedures.

7. Returns, Refunds and Disputes

Please refer to our Refund, Returns and Dispute Policy for full details on returns, exchanges, and how we handle disputes.

8. Consumer Protection Act

Your rights under the Consumer Protection Act (No. 68 of 2008) are not limited by these terms. You have the right to return goods purchased online within 5 business days of delivery. For more information, visit www.thencc.gov.za.

9. Disclaimer

Products are sold as physical goods only. We make no medical, healing, or spiritual claims. Please read our full Disclaimer before purchasing.

10. Intellectual Property

All content on this website, including images, text, and logos, is the property of Indigo and may not be reproduced without prior written consent.

11. Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of products purchased through this website.

12. Governing Law

These terms are governed by the laws of the Republic of South Africa.

13. Contact

Indigo
Shop 20, Windermere Shopping Centre, 163 Lilian Ngoyi Rd, Morningside, Durban, 4001
info@indigo.durban
+27 74 554 7444

We have a huge variety of products in store. Need something specific? Chat with us on WhatsApp — we’re here to help!